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Patient Account Representative

General Description:

Patient Accounts Representatives are responsible for all aspects of the billing and accounts receivable process. The duties of this position will be assigned and are dependant on individual knowledge and experience.

Distinguishing Features:

This position requires experience and knowledge in the medical field with a complete understanding of CPT and ICD9 coding, medical insurance processes and great attention to detail. Individual will have contact with patients, other physician offices, clinic staff and insurance companies. Individuals require excellent interpersonal and communication skills.

Principal Accountabilities:

  1. Post charges ensuring all items are coded for maximum reimbursement and within HCFA guidelines
  2. Transmit electronic claims
  3. Performs physician coding audits
  4. Enter patient insurance and demographic information into computer system
  5. Process and follow-up insurance referrals and authorizations
  6. Prepare over the counter bank deposits
  7. Post and reconcile all insurance and patient payments
  8. Research insurance denials
  9. Utilize aged accounts receivable reports to maximize collections
  10. Respond to patient questions regarding billing issues
  11. Generates monthly patient statements
  12. Completes month end processing and reporting

If you are interested in the above position, please fax your resume to (253)572-8204.


 
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